Warranty
MOVESENSE INTERNATIONAL LIMITED WARRANTY
Movesense sensors and accessories
Movesense warrants that during the Warranty Period Movesense will, at its sole discretion, remedy defects in materials or workmanship free of charge either by a) repairing, or b) replacing, or c) refunding, subject to
the terms and conditions of this International Limited Warranty. This International Limited Warranty is valid and enforceable regardless of the country of purchase. The International Limited Warranty does not affect your legal rights, granted under mandatory national law applicable to the sale of consumer goods.
Warranty Period
The International Limited Warranty Period starts at the date of original retail purchase.
The Warranty Period for Sensors is two (2) years in the EU and one (1) year outside the EU unless otherwise specified.
The Warranty Period is one (1) year for accessories including but not limited to Movesense chest straps with the notification that the expected maximal operating time of the chest straps is 100 hours of active use.
Exclusions and Limitations
This International Limited Warranty does not cover:
- a) normal wear and tear such as scratches, abrasions, or alteration of the color and/or material, b) defects caused by rough handling, or c) defects or damage resulting from use contrary to intended or recommended use, improper care, negligence, and accidents such as dropping or crushing;
- printed materials and packaging;
- defects or alleged defects caused by use with any product, accessory, software and/or service not manufactured or supplied by Movesense;
- non-rechargeable batteries.
Movesense does not warrant that the operation of the Product or accessory will be uninterrupted or error free, or that the Product or accessory will work with any hardware or software provided by a third party.
This International Limited Warranty is not enforceable if the Product or accessory:
- has been opened beyond intended use;
- has been repaired using unauthorized spare parts; modified or repaired without the prior written authorization of Movesense;
- serial number has been removed, altered or made illegible in any way, as determined at the sole discretion of Movesense; or
- has been exposed to chemicals including but not limited to sunscreen and mosquito repellents.
Movesense warranty services can be accessed with proof of your purchase. For instructions on how to obtain warranty service, contact us by email at info@movesense.com.
Limitation of Liability
To the maximum extent permitted by applicable mandatory laws, this International Limited Warranty is your sole and exclusive remedy and is in lieu of all other warranties, expressed or implied. Movesense shall not
be liable for special, incidental, punitive or consequential damages, including but not limited to loss of anticipated benefits, loss of data, loss of use, cost of capital, cost of any substitute equipment or facilities, claims of third parties, damage to property resulting from the purchase or use of the item or arising from breach of the warranty, breach of contract, negligence, strict tort, or any legal or equitable theory, even if Movesense knew of the likelihood of such damages. Movesense shall not be liable for delay in rendering warranty service.